Artificial intelligence (AI) is the future for improving customer experience, according to home appliances manufacturer Fisher & Paykel. As a result, the New Zealand-based company is following up its ...

I have to admit F&P are by far the best looking products on the market, just pray you don't ever have to deal with customer support / service techs. 33 days I was without a washing machine thanks to F ...

Fridge 1.5 y old. Finish discoloration. Seal on freezer & fridge unglued. Technician scheduled 7-12 arrives by 2 pm without call/ notification. Confused customer care, name Sam, w absence of brain, ...